Language Access
The Chicago Police Department (CPD) is committed to ensuring that all individuals, regardless of the language they speak, have meaningful access to police services, information, and resources. Recognizing the diversity of Chicago’s communities, CPD has implemented a comprehensive Language Access Plan to support individuals with limited English proficiency (LEP). This commitment reflects the Department’s broader mission to provide fair, impartial, and professional policing while building trust and fostering transparency with all residents. By expanding interpretation and translation services, training personnel, and designating a dedicated Language Access Coordinator, CPD strives to remove language barriers and promote equitable access to public safety.
Language Access Coordinator
The Chicago Police Department’s Language Access Coordinator (LAC) plays a critical role in ensuring that individuals with limited English proficiency (LEP) have meaningful access to CPD services and programs. The LAC leads CPD’s compliance with both the City’s Language Access Ordinance and federal consent-decree mandates. They develop and implement comprehensive language access policies and procedures, coordination of translation and interpretation services, quality assurance, personnel training, and community outreach. This position reflects CPD’s commitment to impartial, professional policing by ensuring equitable access to vital information, such as Miranda rights and public safety notices, regardless of the language spoken.
Contact the Language Access Coordinator
Roxana Cortés
Email: LanguageAccess@chicagopolice.org
Phone: (312) 745-5011
Annual Reports
2024 Annual Report
2025 Annual Report
Language Access Policy of the Chicago Police Department
ENGLISH
Chicago Police Department Community Engagement in Policy Creation – Click below:
Limited English Proficiency and Language Access
General Order G02-01 – Human Rights and Human ResourcesSpecial Order S02-01-05 – Limited English Proficiency
SPANISH
Departamento de Policía de Chicago Participación de la comunidad en la creación de políticas – haga clic:
POCO DOMINIO DEL INGLÉS Y ACCESO AL IDIOMAOrden general G02-01—DERECHOS HUMANOS Y RECURSOS HUMANOS
Orden especial S02-01-05—POCO DOMINIO DEL INGLÉS
POLISH
Zaangażowanie społeczności w tworzenie polityki – Departament Policji w Chicago
OGRANICZONA ZNAJOMOŚĆ JĘZYKA ANGIELSKIEGO I DOSTĘP DO USŁUG JĘZYKOWYCHRozporządzenie ogólne G02-01 PRAWA CZŁOWIEKA I ZASOBY LUDZKIE
Zamówienie specjalne S02-01-05 OGRANICZONA ZNAJOMOŚĆ JĘZYKA ANGIELSKIEGO
ARABIC
(Chicago Police Department)المشاركة المجتمعية في صنع السياسات – إدارة شرطة شيكاغو
الإتقان المحدود للغة الإنجليزية وإتاحة الخدمات اللغويةالأمر العام رقم G02-01 حقوق الإنسان والموارد البشرية
الأمر الخاص رقم S02-01-05 الإتقان المحدود للغة الإنجليزية
Language Assistance and Feedback
Bilingual – English and:
Arabic Chinese Polish Spanish
