The Records Customer Service Section is located at 3510 South Michigan Avenue.

Customer Service Counter Hours

Hours vary by service type, please see list below.

  • Access and Review (Fingerprinting and RAP sheets): Tuesday – Thursday: 8:00AM – 1:30PM
  • Case Reports: Monday – Friday: 8:00AM – 1:30PM
  • Traffic Crash Reports: Monday – Friday: 8:00AM – 1:30PM
  • Visa Clearance Letters and Name Checks: Monday – Friday: 8:00AM – 1:30PM

Case INCIDENT Reports

  • Case Incident Reports can be purchased in person at Public Safety Headquarters by visiting the Records Section located in the main lobby. Hours of operation are posted above.

Traffic Crash Reports

RAP Sheets / Criminal History Record

Fingerprinting

  • Guidelines for Fingerprinting – The Chicago Police Department Will Take Your Fingerprints For Some Purposes But Not Others. Here Are The Guidelines

Name Checks

  • Name Checks can be obtained in person at Public Safety Headquarters by visiting the Records Section located in the main lobby. Hours of operation are posted above.

Visa Clearance

  • Visa Clearance letters can be obtained in person at Public Safety Headquarters by visiting the Records Section located in the main lobby. Hours of operation are posted above.

Other Police Records & Procedure Information

  • Firearms Dealer Model Safety Plan – Safety plan form for all licensed firearm dealers.
    Posted On: 09-SEP-2015 08:00 AM
  • Subpoena Request Guidelines – The Chicago Police Department subpoena request guidelines.
    Posted On: 11-JUN-2014 06:35 AM
  • OEMC Subpoena Tip Sheet – The Office of Emergency Management & Communications (OEMC) subpoena tip sheet
    Posted On: 11-JUN-2014 06:38 AM
  • Immigration Issues – An overview of the Vienna Convention and its applicability to police encounters involving foreign nationals.
    Posted On: 27-OCT-2010 09:01 AM
  • Asuntos de Inmigración – Una visión general de la Convención de Viena y su aplicabilidad a la policía se encuentra con la participación de nacionales extranjeros
    Posted On: 27-OCT-2010 09:05 AM
  • Hours of Operation – When and Where I Can Get Fingerprinted Or Pick Up My RAP Sheet.
    Posted On: 07-AUG-2020 11:05 AM
  • How Do I Request a Police Report? – Guidelines for Requesting Police Reports from the Chicago Police Department
    Posted On: 30-SEP-2008 06:05 AM
  • CPD Freedom of Information Act (FOIA) Request Form – Guidelines for requesting information from the Chicago Police Department through the Freedom of Information Act (FOIA)
    Posted On: 09-FEB-2010 03:20 PM