Contact Us

Chicago Police Department

Email: CLEARPATH@chicagopolice.org

Phone: (312) 746-6000 (Non-emergency)

Emergency Services

9-1-1 is the number for emergency assistance throughout the United States. An emergency is any situation involving a crime in progress, or an imminent threat to life, bodily injury, or major property damage or loss.

The Chicago Emergency Communication Center is a state-of-the-art facility that consolidates emergency communications for police, fire, and emergency medical services.

Chicagoans are getting the fastest call connection time in the world, and many other benefits, from the Emergency Communications Center.

Here are some tips that callers to 9-1-1 should keep in mind when requesting emergency police, fire or medical services.

Cellular phone users can now call 911 from anywhere in the City and be connected to Chicago’s leading-edge emergency center.

Non-emergency Services

The police non-emergency number is 3-1-1. A non-emergency situation is one that does not involve a crime in progress, does not pose an imminent threat to life, and/or does not involve bodily injury or major property damage or loss.

Here are some examples of what you can use 311 for.

Hotlines

Some people may not feel comfortable using 9-1-1 or the police non-emergency number 3-1-1 to report information regarding crime. That’s why the Chicago Police Department created various telephone hotline numbers as another option for reporting information.

Call Tips

The Police Department can respond more efficiently to your needs, and the needs of your community, if you Make The Right Call. Not every situation is an emergency so not every call needs to go through the 9-1-1 emergency number

To capture a criminal in these highly mobile times, it is of utmost importance for the police to promptly obtain an accurate description. Following are some of the most important identifiers the police need to apprehend criminal suspects.

Hearing-impaired persons can contact the Chicago Police Department at these numbers.

With the addition of the 773 area code in Chicago, many numbers have changed, but all Police Department phone numbers (which have the prefixes 744, 745, 746, and 747) still retain the 312 area code, regardless of where the police facilities are located.